📦 Refund & Return Policy

Thank you for shopping with us! We take pride in creating high-quality, custom 3D printed items. Because each piece is made to order, please read our policy carefully before purchasing.

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🛒 Order Issues

If there’s a problem with your order (wrong item, damaged during shipping, missing parts), please contact us within 7 days of receiving your package. Send a clear photo of the item and packaging to osoriosofferings@gmail.com, and we’ll work quickly to make it right.

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🔄 Returns & Exchanges

Because our products are custom 3D prints, we generally do not accept returns or exchanges unless the item is defective or damaged.
Please double-check your order details before purchasing!

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💸 Refunds

Refunds will be considered on a case-by-case basis for:

• Items damaged during transit (photo proof required)

• Major printing defects that affect use or display

If approved, refunds will be issued back to your original payment method within 5–10 business days.

Note: Minor surface imperfections, small color variations, and slight print lines are normal with 3D printing and are not considered defects.

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🚚 Lost or Delayed Packages

We are not responsible for delays caused by postal carriers, but if your package is lost in transit, please reach out—we’ll help you file a claim or work toward a solution.

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📧 Need Help?

If you have any questions or concerns, feel free to contact us at osoriosofferings@gmail.com. We're here to help and want you to be happy with your experience!

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🛡️ Our Goal: Happy Customers and Cool Prints.

Thanks again for supporting a small business and the 3D printing community!